Good job overall – just some oversights.

They were prompt and very friendly and responsive to issues. The biggest problem we had was they double charged one of my cards which was a total accident admittedly but took days for the bank to re-release into my account. It wouldn’t have been a big deal if it had been the credit card but it was my debit card. When we went back through the house after the move was over, we found 3 closets that hadn’t been packed (despite them coming the day before the move to pack us). They also left several boxes in the garage that they must have thought were empty but weren’t. I think part of the issue was that the people who did the original walk through and packing job were not the same as the loaders so some communication seemed to be missing. We ended up having to get a small UHaul to move the rest of the stuff. Considering it was more than $2,300 (and more than the original quote), we had hoped it would have been a bit more thorough. All in all though, the job got done and it was far less stressful than having to do it all over again ourselves.

February 2, 2017, PORTLAND REVIEWS